Archive for Business Practice
Growing Pains – Bigger is better, or is it?
What is it about businesses and growing? Forever pushing to expand, to spread, to grow. Why is it that most of the time expansion is the goal? Is it just egoic state of mind or something we have been conditioned to think is the “natural” progression?
Read moreOperational Structure: having the right resource internally
Every retailer has a different operational structure for their eCommerce channel, yet they have largely the same structure that manages their other channels, such as stores and call centres. In order to ensure the successful implementation and ongoing management of your eCommerce website the right structure must be in place, whether you’re replacing an existing [...]
Read moreMulti Channel Integration: connecting online and off
Changes in retail are being driven by the consumer as well as by the proliferation of new channels and the increased choice that this provides. Retailers must rethink their business models to find new ways to interact with customers in order to add more value to the overall shopping experience. Kyle and the Exceed team [...]
Read moreThe Challenges to implement an eCommerce project seamlessly: on time, on budget
There are many challenges and issues to address in order to implement successful eCommerce projects. Kyle and the Exceed team worked together to write this article to help you! When projects fail it’s usually the result of a multitude of issues. Typically these issues occur on both the client and the supplier-side. Rarely are they [...]
Read moreGetting Hosting Right for Busy Websites
Exceed Online recently was approached by a large offline Retailer to quote to build a new website. What was interesting was their shock in our pricing for hosting. When we reviewed their concerns over our pricing (which was higher than our competitors) we realised this is a very common question all clients come to us [...]
Read moreClient Question – What can I do to grow my Online Business
I had a client ask me my thoughts on what things they should do to grow their business. This is the email I sent:
Read moreBuilding Alignment on and offline – Part 2
In my last article (yesterday) I discussed the value of aligning your online business to your offline physical business. Today I want to talk about the key things which need to be in place in order to accurately achieve alignment.
Read moreBusiness Alignment: the bringing together of your online and offline businesses
Many Web Consultants do a really good job of spouting buzz words, but very few talk about the importance of aligning your physical business with your online business, but what does that really mean? How can it add value to both business units? What needs to happen to achieve this?
Read moreThe Kiwi DIY philosophy does not work online
Kiwi’s are famous for doing things on their own, whether it be building a fence or fixing things around the house. The notion of being a “Jack of all trades” has always been beneficial for so many years because it saves you money. The issue Exceed Online faces is watching Kiwi’s applying this philosophy to the web [...]
Read moreAre you a Procrastinator?
For some, $300 is a drop in the bucket, but for me it was more like dropping it down a 120-foot well. While it is possible that the pipe connected to the pump in my below ground tank, which feeds water into our house, simply burst on its own, I cannot help but think I [...]
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